Words Every Church
Secretary Should Avoid

There are certain words that make a pastor, or any boss for that matter, cringe. They are words that a church secretary should banish from her vocabulary.

• "I called but nobody called me back." - Never just wait and see if someone will call you back. This can give your pastor the impression that you are not proactive. Call until you get someone who can give you the information you need, or explore another option for getting the info.

• "I can't find it." - When your pastor is relying on you to find the information that he/she needs, I can't find it is like letting the air out of a tire. You should maintain good filing and organization systems that will enable you to find letters, members contact information, etc. immediately.

• "I have a problem...and no suggestions for a solution (left unsaid)." - Whenever you bring a problem to your pastor, at least offer a solution or plan for how you intend to handle the problem.

• "I forgot to do XYZ." - This shouldn't happen because you should always write everything down. Keep a to-do list and update it at the end of each day so that you are prepared for the next day.

Of course there will be times when you don't know the answer or you do have a problem that you don't know how to solve. Sometimes situations can't be avoided. However, you should always be proactive and actively look for solutions.

My free report, the church secretary's 5 simple secrets to getting it all done will help you begin to put your daily routine on autopilot so you can get more done each day.